Do you have a minimum order?
For the majority of our apparel decorating services
we have a 12 piece minimum; however we offer lower
quantities with a surcharge.
Can I provide my own design?
Yes, we accept “print ready” customer supplied files in the following formats (.ai, .eps, .psd, .pdf, .jpeg). PLEASE NOTE: Because of the variance
in colors from monitor to monitor, we can not guarantee a 100% accurate color match on supplied files. If you would like to provide a PMS color
for us to use, we will do everything on our part to match it the best we can. “Print ready” files do not include the following formats: Microsoft
Office (word, publisher, PowerPoint), low resolution jpegs or bitmaps. Any files of this nature will be reviewed with you before the order is
Do you do RUSH orders?
Absolutely! In most cases we can turn an order around in a couple days or sometimes even next day, depending on our production schedule and
size of the order. Keep in mind there is a RUSH ORDER FEE and it will be a percentage of the invoice total and based on the overall deadline.
How can I exchange clothing that dooesn't fit?
Unfortunately, you can’t. WE HAVE A NO RETURN POLICY. This is a custom industry and all items are custom made to order. It is always best to
call ahead or stop by to view samples if you are not sure of sizes, styles or body types of the people you are ordering for. If you should need to
take some samples back to the group to try on, just leave a deposit on your order and we will provide you with everything you will need to get it