How long does it take to have a job printed?
Our normal turnaround time is 7 business days once your order is processed and artwork has been
approved. We pride ourselves on having the fastest turnaround in town, so in most cases your order will
ready before then. For selected promotional products turnaround time can sometimes be 2-3 weeks
depending on the size of the order. We offer expedited turnarounds if needed within 24-48 hours, so give
us a call if you’re in a hurry!
What is a screen charge or set up fee?
In order to produce screen printed t-shirts, each color in a design must go on its own screen or stencil.
Ocean Graphics will hold your screens for up to 12 months so any reorders placed within that time you will
not be charged another set up fee. The cost per screen is normally $25 per color. We can sometimes wave
the setup fees on larger orders depending on the job.
Can I bring my own shirts?
We may require a minimum quantity if you are supplying your own garments. All supplied garments must
be of the same material or be able to be printed with the same method & ink types (i.e. colors, fabrics,
print sizes). If you are providing your own garments we are not responsible for product misprinted or
damaged during production. If you have specialty items that we cannot provide for you and can’t quite
meet the minimum, give us a call.
Do I have to order all the same shirt colors, sizes & ink colors?
You can mix and match shirt colors and sizes of your choice, as long as the ink color stays the same. For
Garment colors we ask that you order at least 6 of each color when mix and matching. If you need to order
multiple shirt styles, we ask that you order at least 12 per style. We do offer ink color changes if needed in
minimum quantities of 24 pcs. The ink change fee is $15 per color change.